Friday, January 27, 2012

Cool Move by Lufthansa

Lufthansa, Germany's largest airline, said today it plans to expand its automatic check-in service to some 400 routes in the 26-nation European Union. Furthermore, the carrier will roll out this service globally "in the coming months,'' according to Lufthansa's Americas office, in New York.

Sounds like a cool move to me.

This is how Lufthansa characterizes its automated check-in:

"Passengers with an existing booking are automatically checked-in 23 hours prior to their departure and will receive an electronic boarding pass with their reserved seat number shortly after, which they can choose to have sent to them by e-mail or to an Internet-enabled mobile phone. The service is available to all members of the Miles & More frequent flier program who have selected the automatic check-in option under "travel services' in their customer profile. In the event of a change in travel plans, passengers with a re-bookable ticket have the option of cancelling their online check-in at or by calling the Lufthansa Service Center.

"Passengers traveling with luggage can check in their bags at a baggage drop-off counter or at a check-in kiosk on presentation of their boarding pass. Seats can also be changed online via a mobile phone or at a self-service check-in kiosk.''

When can we in North America, and other travelers outside the EU, get access to this convenient-sounding service, pray tell?

Soon, they say.

"In the coming months, Lufthansa expects to expand the automatic check-in service across its global route network and make it available for all flight bookings, thus allowing passengers who are not Miles & More members to take advantage of this popular service.''

Bring it on.

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