Check out my fresh review of United Airlines BusinessFirst long-haul, international service at www.AirlinesAndDestinations.com:
"Just before take-off on United Airlines, passengers see a video of Jeff Smisek, chief executive officer of United Continental Holdings Inc., extolling United's commitment to customer service. When pre-flight drinks are rolled out, the message is reinforced; paper napkins arrive with these words imprinted: "Planes change. Values don't. Your priorities will always be ours.''
Oh, yeah? (continued)...
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